Privacy Policy

Effective Date: 10th May, 2026

At AtomXtrud 3D, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, submit inquiries, request quotations, purchase products, or use our CAD design and 3D printing services.

Who We Are

Our website address is: https://atomxtrud3d.in/

Information We Collect

How We Use Your Information

We use your information to:

• Respond to inquiries and quotation requests
• Provide CAD design services
• Manufacture and deliver custom 3D printed products
• Process payments and orders
• Provide customer support
• Communicate project updates
• Improve our website and services
• Comply with legal obligations

Customer Design Files & Confidentiality

AtomXtrud 3D understands that customer projects may contain proprietary designs, concepts, technical drawings, CAD files, and intellectual property.

Customer files are treated as confidential and are used solely for:

• Project evaluation
• Quotation preparation
• CAD design services
• Manufacturing
• Customer communication
• Order fulfillment

We do not intentionally disclose customer files to third parties except where necessary to fulfill the requested service.

Comments & Product Reviews

When visitors leave comments or product reviews on the website, we collect the information shown in the review form, along with the visitor’s IP address and browser user agent string to help detect spam and maintain website security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:

https://automattic.com/privacy

After approval of your comment or review, your profile picture may be visible publicly alongside your comment.

Media & Project Files

Customers may upload images, CAD files, STL files, STEP files, drawings, sketches, photographs, and other project-related documents through contact forms, quotation requests, or order submissions.

These files are used solely for quotation, design, manufacturing, customer support, and order fulfillment purposes.

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS), as visitors may be able to download and extract location information from publicly displayed images.

Cookies

Our website uses cookies to improve user experience and website functionality.

If you leave a comment or review on our website, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience and may last for up to one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies may be used to save your login information and display preferences. Login cookies generally last for two days, while display preference cookies may last for up to one year.

If you select “Remember Me,” your login may persist for two weeks. Logging out removes login cookies.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, images, maps, social media posts, or articles.

Embedded content from other websites behaves in the same way as if the visitor had visited the external website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

Payment Security

We do not store credit card or payment information on our servers.

Payments are securely processed through trusted third-party payment providers and payment gateways.

Data Sharing

We may share information with trusted third-party service providers only when necessary for:

• Payment Processing
• Shipping and Delivery
• Website Hosting
• Analytics Services
• Spam Detection
• Customer Support

These providers are required to protect your information and use it only for authorized purposes.

Account Registration

When you create an account on our website, we store the personal information provided in your user profile.

Registered users may view, edit, or update their personal information at any time, except for their username. Website administrators may also access and edit account information for administrative purposes.

Data Retention

If you leave a comment or product review, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically.

For registered users, personal information stored in user profiles is retained for as long as the account remains active or as required by law.

Project files and order-related information may be retained for customer support, warranty, record-keeping, and legal compliance purposes.

What Rights You Have Over Your Data

If you have an account on this website, have submitted project information, or have left comments or reviews, you may request:

• Access to your personal data
• A copy of the personal information we hold about you
• Correction of inaccurate information
• Deletion of personal information where legally permitted

This does not include information we are required to retain for administrative, legal, security, or business record-keeping purposes.

Where Your Data Is Sent

Visitor comments and reviews may be checked through automated spam detection services.

Information may also be processed through trusted third-party providers responsible for payment processing, shipping, hosting, analytics, and website security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

AtomXtrud 3D

Website:
https://atomxtrud3d.in

Email:
info@atomxtrud3d.in

Phone:
+91 87884 81784